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Beyond the Billable Hour

Unveiling the power of foundational brand strategy in legal and investment firms, we explore how standing out is about more than expertise—it’s about purpose. While many firms focus on immediate financial goals, those with a clear foundational purpose not only outperform competitors but also build lasting relationships with clients and employees alike.





The Essence of Foundational Brand Strategy


A foundational brand strategy digs deep into your firm’s core identity. It defines your mission, vision, and values, answering the pivotal question: Why does your firm exist beyond profit? This deep-rooted purpose becomes the guiding force behind every decision, fostering a cohesive culture and a resonant brand image.


At Woven, we’ve seen firsthand how clarifying a firm’s foundational purpose can transform its trajectory. Our experience running a startup community in the Jersey Channel Islands—connecting innovators with investors—has underscored the power of purpose in driving both engagement and growth.


Purpose as a Differentiator


In industries where services can appear homogeneous, a strong foundational purpose differentiates your firm. Clients today are not just seeking services; they’re looking for partners who share their values and vision.


Consider Patagonia, the outdoor apparel brand renowned for its unwavering commitment to environmental sustainability. Their purpose-driven approach has cultivated a loyal customer base that resonates with their mission—a strategy that professional firms can emulate to build trust and loyalty.


Applying Purpose in Professional Services


Legal and investment firms can harness this strategy by identifying and articulating their unique purposes. For instance, a law firm dedicated to social justice or an investment firm focusing on sustainable investments can position themselves uniquely in the market.


According to a study by Harvard Business Review, companies that align profit with purpose report better financial performance and stakeholder trust[^1^].


With over 17 years of branding experience through our studio, Potting Shed, we’ve helped shape the identities of more than 150 brands. We’ve observed that firms with a clear foundational purpose not only stand out but also attract clients and talent who align with their vision.


Cultivating Internal Alignment


A clear purpose not only attracts clients but also unites your team. When everyone in the firm understands and believes in the firm’s purpose, it leads to increased engagement, productivity, and retention.


Case in Point: Mishcon de Reya


London-based law firm Mishcon de Reya exemplifies a purpose-driven approach. Their commitment to innovation and challenging the status quo has positioned them as a forward-thinking firm, attracting clients and talent who align with their vision.


Embracing a foundational brand strategy centred around purpose can transform your firm from just another service provider to a distinguished leader in the industry. It’s time to look beyond the billable hour and invest in what truly sets your firm apart.


[^1^]: Harvard Business Review. (2015). The Business Case for Purpose.

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